Return & Refund Policy

We offer a 30-day hassle-free return policy for unused/unopened items.

Conditions:

  • Items must be in original packaging with proof of purchase.

  • Customers cover return shipping unless the item is faulty.

  • Refunds are processed within 5–7 business days after receiving the returned item.

Exclusions:

  • Personalized/custom-made products.

  • Damaged/misused items.

Contact us before returning: acoustashop@proton.me | +44 7470105931.